At Soul to Soul Counselling, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing our website or engaging in our services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you register for our services, contact us, or sign up for newsletters, we may collect personal information such as:
- Name
- Email address
- Phone number
- Billing and payment information
1.2 Non-Personal Information
We also collect non-personal information to improve our website and services, including:
- Browser type
- Device information
- IP address
- Website usage patterns
2. How We Use Your Information
The information we collect is used to:
- Provide and improve our services
- Process payments and fulfill service requests
- Respond to your inquiries and communicate with you
- Send marketing communications and updates about our programs (with your consent)
- Analyze website performance and usage
3. Sharing and Disclosure
We respect your privacy and will not sell, rent, or share your personal information with third parties without your consent, except as required to:
- Process payments via secure payment processors
- Comply with legal obligations
- Protect the safety, rights, or property of Soul to Soul Counselling and its users
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance your browsing experience
- Analyze website traffic and usage patterns
- Deliver targeted advertisements based on your interests
For more details, please refer to our Cookies Policy.
5. Data Security
We take appropriate measures to safeguard your personal information, including:
- Secure servers and encryption for sensitive data
- Limited access to personal information to authorized personnel only
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request the deletion of your data (subject to legal or contractual obligations)
- Opt-out of receiving marketing communications by clicking the “unsubscribe” link in emails
To exercise these rights, contact us at support@soultosoulcounselling.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory compliance. Updates will be posted on this page with the “Last Updated” date.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
- Soul to Soul Counselling
- Email: support@soultosoulcounselling.com
- Website: www.soultosoulcounselling.com
- Contact Form: Contact Us
Your trust matters to us. Thank you for choosing Soul to Soul Counselling.