Here is a professional draft for a Terms and Conditions page tailored to Soul to Soul Counselling:
Terms and Conditions
Welcome to Soul to Soul Counselling. By accessing or using our website, services, or participating in our programs, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our services.
1. General Information
Soul to Soul Counselling is a provider of counselling, workshops, and personal growth services. Our mission is to guide individuals and families toward healing, transformation, and deeper self-awareness.
By accessing this website or engaging in any of our services, you confirm that you are at least 18 years of age or have the consent of a legal guardian to participate.
2. Services Offered
Soul to Soul Counselling provides:
- Individual and group counselling sessions
- Workshops, retreats, and masterclasses
- Online courses and educational materials
All services are for personal development purposes and are not a substitute for medical, legal, or financial advice.
3. Payments and Fees
- All payments for services must be made in advance, unless otherwise stated.
- Payment methods accepted include [list payment methods, e.g., credit cards, PayPal].
- Fees for events, programs, or sessions are non-refundable unless otherwise noted in specific event terms.
- Soul to Soul Counselling reserves the right to adjust pricing or promotional offers at any time without prior notice.
4. Cancellation and Refund Policy
- Individual Sessions: Cancellations must be made at least 24 hours before the scheduled session to qualify for rescheduling or a partial refund (less administrative fees).
- Workshops, Retreats, and Events: Registration fees are non-refundable but may be transferable to another individual or event with prior notice and approval.
- Online Courses and Digital Products: No refunds are provided once access has been granted.
5. Confidentiality
- We are committed to maintaining client confidentiality. Any personal information shared during counselling or program participation will remain private, as outlined in our [Privacy Policy].
- Exceptions to confidentiality include cases of legal obligation, such as the risk of harm to self or others or compliance with court orders.
6. Participation and Conduct
- Participants are expected to engage respectfully and cooperatively during sessions, workshops, or online forums.
- Any disruptive, inappropriate, or harmful behavior may result in removal from the program without a refund.
- Participants assume responsibility for their own physical and emotional well-being during sessions and events.
7. Intellectual Property
- All content on this website and provided during sessions, retreats, or courses—including but not limited to text, graphics, videos, and materials—remains the intellectual property of Soul to Soul Counselling.
- Participants are not permitted to reproduce, share, or distribute any content without prior written consent.
8. Limitation of Liability
- Soul to Soul Counselling, its team, and affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or participation in our programs.
- Participants acknowledge that they are engaging in services voluntarily and assume all associated risks.
9. Changes to Terms
- Soul to Soul Counselling reserves the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting to our website.
10. Contact Information
For any questions or concerns regarding these terms, please contact us:
Soul to Soul Counselling
Email: support@soultosoulcounselling.com
Website: www.soultosoulcounselling.com
Contact Form: https://www.soultosoulcounselling.com/contact
By engaging with Soul to Soul Counselling, you acknowledge and accept these terms and conditions.